Audit
The complete history of actions in the service account: who, what, when and from where.
What the audit is
Every action in the service account is recorded automatically: creating, changing and deleting clients, cars, work orders, parts, settings and other data.
You'll find the history under Help → Audit. This gives you full transparency over everything that happens in the account.
What you see for each action
For each entry you see who took the action, what changed (the old and the new value), when it happened and from where (IP address and browser).
Click a row in the list to see all the details.
Filtering
You can filter the history by module (for example work orders or clients), by event type (created, updated, deleted) and by period.
Actions by the Autosdesk team
Sometimes, on a support request, the Autosdesk team needs to check or fix an issue directly in your account. These actions appear in the audit as “Autosdesk Support”.
Impersonation means a team member logged into the account as a specific user. The start and end of every such session are recorded, as is any change made during it.
Who has access
The audit page is visible only to the account owner. Entries can't be changed or deleted from the app.