Account deletion

You can request the deletion of your service's account and all its data at any time. The request is made directly in the app, from the service's account.

1. Log in to Auto Service Desk.
2. Open Settings → Privacy.
3. In the Danger zone section, click Request account deletion and confirm.

Can't log in? Write to us at support@autosdesk.app from the account's email address. We confirm your identity and register the request for you.

• No new invoices are issued. If you have a paid period, the account stays active until it ends.
• Then the account is archived: you can no longer work in the app, but for 90 days you can export your data from Settings → Privacy.
• 30 days before deletion, you receive a reminder email.
• Finally, our team permanently deletes the data: clients, cars, work orders, parts, warehouse, users and settings. We confirm the deletion by email.
• Backups are deleted within 6 months after that at most. They are used only for restoring.
• You can change your mind any time before deletion: click Cancel deletion request on the same page.
• The amount paid for the current period is refunded only if you request the refund within 14 days of payment.

We keep only the data the law requires us to keep. For example, invoices issued for the subscription and the related payments are kept for 6 years, in accordance with Accounting Law no. 287/2017. You can find details in the Privacy policy.